Privacy Policy

Ciarán Heffernan Health Coaching Last updated: February 2026

1. Who We Are

This website is operated by Ciarán Heffernan, trading as Ciarán Heffernan Health Coaching, based in Ireland. If you have any questions about this policy, you can contact me at ciaranheffernan.health@gmail.com.

2. What Information I Collect

When you use this website or book a coaching call, I may collect the following personal information:

Your name and email address (provided when booking via Calendly)
Any health or lifestyle information you choose to share during coaching sessions or intake questionnaires
Basic usage data about how you interact with this website (collected automatically by Wix)

I do not collect payment information directly — payments are processed through third-party providers.

3. How I Use Your Information

I use your personal information only to:

Respond to your enquiries
Deliver coaching services you have requested
Send relevant programme information or follow-up communications related to your coaching
Improve this website and its content

I will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

This website uses the following third-party services which may process your personal data:

Wix — website hosting and analytics. Privacy policy: wix.com/about/privacy
Calendly — appointment booking. When you book a call, Calendly collects your name and email address. Privacy policy: calendly.com/privacy
Kit (formerly ConvertKit) — newsletter sign-up. If you subscribe to the newsletter, your email is stored with Kit. Privacy policy: kit.com/privacy

Each of these services operates under their own privacy policies and GDPR compliance frameworks.

5. Legal Basis for Processing (GDPR)

Under GDPR, I process your personal data on the following legal bases:

Contractual necessity — to deliver coaching services you have requested
Legitimate interests — to respond to enquiries and improve my services
Consent — for newsletter communications, which you can withdraw at any time

6. How Long I Keep Your Data

I retain your personal information only for as long as necessary to deliver the services you have requested, or as required by law. Coaching client records are retained for a maximum of 3 years after the end of a coaching relationship, after which they are securely deleted.

7. Your Rights

Under GDPR, you have the right to:

Access the personal data I hold about you
Correct any inaccurate information
Request deletion of your personal data
Object to or restrict how I process your data
Withdraw consent at any time for any processing based on consent (such as newsletter subscriptions)

To exercise any of these rights, contact me at ciaranheffernan.health@gmail.com. I will respond within 30 days.

If you are unhappy with how I handle your data, you have the right to lodge a complaint with the Data Protection Commission Ireland at dataprotection.ie.

8. Cookies

This website uses cookies through the Wix platform. Cookies are small text files stored on your device that help the website function and collect basic analytics data. You can control cookie settings through your browser. A cookie consent banner is displayed on your first visit to this site.

9. Data Security

I take reasonable steps to protect your personal information from unauthorised access or disclosure. All data is stored on secure third-party platforms (Wix, Calendly, Kit) that maintain their own security standards.

10. Changes to This Policy

I may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of this website after changes are posted constitutes acceptance of the updated policy.

11. Contact

For any questions about this privacy policy or how I handle your data:

Email: ciaranheffernan.health@gmail.com Website: heffernanhealthcoach.com